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Four steps to efficient technology

The Lume four-step process is designed to be simple and quick to implement:

  1. A simple meeting to understand needs and discuss requirements;
  2. Technology Audit: This service is an evaluation and discovery process of the organisations information technology and telecommunications needs, problems and solutions. Whether you are simply installing a new phone system, or upgrading your core applications, it is vital to know where you are from a technology perspective, and where you want to get to after the project, in order to plan the journey properly. The audit can be as simple as answering some straightforward questions, to a more complex study including a ‘staff’ story process*. In every case we develop comprehensive, easy to understand recommendations on the most effective solutions;
  3. Design and implementation phase;
  4. On-going support and governance services.

*ADILO – “A Day In the Life Of” is uniquely focussed on user’s stories – how they experience technology, not just the tools.