Telephone, Internet and IT Systems - one integrated network to rule them all
Information is power – power to be responsive, agile and pro-active… to make the right decisions and improve your customer’s service experience. That’s why you need fast, reliable and, most importantly, integrated telephone, internet and IT systems.
Introducing The Illuminated Office – replace your expensive old analogue phones and slow Internet with a simple cloud based telephone system and super fast Internet; give yourself total control of your costs, security and productivity. Our solution can help you solve these challenges:
The Illuminated Office is a portable network that can move and grow with the business:
Agile: Low cost, fast remote support
Responsive: Get voicemail notifications by email
Intuitive: Automatic distribution of calls to the most relevant contact point
Collaborative: Conference calling facilities
Customer centric: Call back options
Versatile: Call forwarding – across multiple sites
Productive: Ability to limit time on productivity killers like Facebook and TradeMe
Secure: Stop phone and cyber hacks in their tracks
Affordable: Fast, low cost Internet based cloud technology
Understandable: Simple, clear and easy to understand
Supported: Backed by a team of expert technicians
As copper is replaced by Ultra Fast Broadband and speeds increase, so does the complexity of the services companies want to run over the network.
SIP trunks are popular for carrying voice calls over an organisation’s data network infrastructure, offering significant cost benefits and the flexibility to leverage unified communications solutions like voicemail to email and presence across multiple sites.
Alongside this, highly functional hosted phone systems offer benefits over on-premise PBX installations for many businesses with greater flexibility, lower cost and simpler support.
Lume VoIP solutions include SIP trunks from a variety of hosts, fantastic calling rates including free local calls and a variety of PBX solutions from simple hosted PBX, to call centre solutions from IPFX as well as independent RFP management in the selection of larger solutions.
All Internet Service Providers (Telecom, Orcon, Vodafone etc.) deliver variable experiences; none are perfect.
If you are looking for the best advice and the most effective solution for your business, call us and we will explain how it works.
Private Wide Area Networks is still a specialised field and, while it is relatively straightforward to build a virtual private network across multiple Internet connections, the end user experience is never guaranteed. A true WAN design, however, will give dedicated, consistent and reliable service quality at every location.
Design is critical (as is the infrastructure build) on the customer site, including throughout each link in the network and at each point of presence.
As a result, Lume partners with specialist WAN solution providers that are proven to deliver dedicated high performance wide area networks consistently.